Not all people with hidden disabilities require assistance but those that do can wear the Hidden Disabilities Sunflower scheme lanyard, ribbon or pin, which provides them with a ‘discreet sign’ that demonstrates they may need additional support or help.
The Hidden Disabilities Sunflower has been purposefully designed to act as a discreet sign that the wearer has a hidden disability and requires additional assistance. It was first launched at Gatwick Airport in May 2016 and has quickly grown into the most widely accepted Hidden Disabilities scheme, adopted in the UK by most of the major UK airports, supermarkets and railway companies, as well as in the NHS. Many more organisations are signing up to the scheme and it is also starting to grow internationally.
The messaging for retail staff is extremely simple. If you see somebody wearing the lanyard, pin badge or lapel ribbon, simply ask “Do you need a hand with anything?”
Find out more at hiddendisabilitiesstore.com