m and s retailer awards Broadmead BID Retailer Awards – April 2016

Following a mystery shopping campaign, carried out during March by independent organisation Storecheckers, the Broadmead BID team were delighted to host the inaugural Broadmead BID Retailer Awards at AZUZA Coffee Shop in The Galleries on Tuesday 26th April. Certificates were handed to the top performers across a range of categories, including M&S (pictured) who won Best Large Retailer. Each participant will receive a very detailed report, highlighting strengths as well as any areas where improvement could be made in order to offer excellent customer service. For further information, including details of the finalists and winners in each category, click HERE.

What our retailers say

“As manager of an independent retailer on the edge of the BID area, I really appreciate the work the BID team does to help promote all its businesses, especially events like the annual Easter trail that encourage shoppers to explore the whole area.”

Andy Hills, Antics