Representatives from Marks and Spencer, The Change Group, Poundland, London Camera Exchange, Dr Martens, Everything Hair and Lady K Loves have achieved the World Host Principles of Customer Service qualification having attended a one day training course funded by Broadmead BID and delivered by Weston College on behalf of People 1st. The course aims to train front-line staff to deliver a great customer experience that will leave customers raring to return. A second course will take place on Tuesday 16th June.
“As manager of an independent retailer on the edge of the BID area, I really appreciate the work the BID team does to help promote all its businesses, especially events like the annual Easter trail that encourage shoppers to explore the whole area.”
Andy Hills, Antics