Following a mystery shopping campaign, carried out during March by independent organisation Storecheckers, the Broadmead BID team were delighted to host the third annual Broadmead BID Retailer Awards at The New Room/John Wesley’s Chapel on Tuesday 24th April. Bristol Lord Mayor Cllr Lesley Alexander presented trophies and certificates to the top performers across a range of categories, including The Bridal Boutique (owner/designer Charlotte Smith is pictured with the Lord Mayor and Matt Taylor from Storecheckers) who won Best Wedding Retailer and Lush, who scored 100% for the third year running. Each participant will receive a very detailed report, highlighting strengths as well as any areas where improvement could be made in order to offer excellent customer service. For further information, including details of the finalists and winners in each category, click HERE.
“As manager of an independent retailer on the edge of the BID area, I really appreciate the work the BID team does to help promote all its businesses, especially events like the annual Easter trail that encourage shoppers to explore the whole area.”
Andy Hills, Antics