Following positive feedback, the Broadmead BID is funding a workshop for retailers aimed at encouraging sales staff to improve their customer service and selling skills.
The course will help delegates understand the relationship with customers, manage interactions, build relationships for repeat business and use successful selling skills to boost profit.
The workshop will be interactive and participative with practical work focused on issues faced when dealing with customers.
By the end of the session, to be held on 18th Septemmber, participants will be able to:
The Broadmead BID is delighted to be able to fund this workshop